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Troubleshooting Tactick connection issues

Check your browser settings

  1. Make sure your browser is up to date.
    Tactick works well in the current versions of major browsers, such as Firefox or Chrome.
  2. Try connecting to Tactick in a different browser.
    If the problem is browser-specific, you’ll be able to use Tactick in another browser.
  3. Disable browser plugins or extensions.
    One of these could be causing an issue with Tactick.

Contact Tactick Support

If you've followed the steps above and are still unable to connect to Tactick, please drop us a line and let us know what browser you're using and about the troubleshooting steps you've tried.

With that information, we’ll do all we can to help!